Allied Telesis Hardware and Software Warranty Summary - APAC
Product Series | Manufacturer's Hardware Warranty (1) | Software Release (3) |
---|---|---|
Routers | ||
AT-AR3050S/AT-AR4050S | 5 years (1 year fan & PSU) | 2 years (4) |
AT-AR2010V/AT-AR2050V | 5 years (1 year fan & PSU) | 2 years (4) |
AT-AR1050V | 5 years (1 year fan & PSU) | 2 years (4) |
Switches | ||
AT-SBx8100 Series | 5 years (1 year fan & PSU) (7), (8) | 90 days |
AT-SBx908 Series | 5 years (1 year fan & PSU) (7), (8) | 90 days |
AT-SBx908GEN2 Series | 5 years (1 year fan & PSU) (7), (8) | 90 days |
AT-x950 Series | 5 years (1 year fan & PSU) (7), (8) | 90 days |
AT-x930 Series | 5 years (1 year fan & PSU) (7), (8) | 90 days |
AT-DC2552XS | 5 years (1 year fan & PSU) | 90 days |
AT-x550 Series | 5 years (1 year fan & PSU) (7), (8) | 90 days |
AT-x530 Series | 5 years (1 year fan & PSU) (7), (8) | 90 days |
AT-x530L Series | 5 years (1 year fan & PSU) | 90 days |
AT-x510 Series (2) | 5 years (1 year FAN & PSU) | 90 days |
AT-x510L Series | 5 years (1 year fan & PSU) | 90 days |
AT-IX5 -28GPX (2) | 5 years (1 year fan & PSU) | 90 days |
AT-x330 Series | 5 years (1 year fan & PSU) | 90 days |
AT-x310 Series | 5 years (1 year fan & PSU) | 90 days |
AT-x230 Series | 5 years (1 year fan & PSU) | 90 days |
AT-x220 Series | 5 years (1 year fan & PSU) | 90 days |
CentreCom XS900MX Series | 5 years | 2 years (4) |
CentreCom GS900MX/MPX Series | 5 years | 2 years (4) |
CentreCom GS980MX Series | 5 years | 2 years (4) |
CentreCom GS980EM Series | 5 years | 2 years (4) |
CentreCom GS980M Series | 5 years | 2 years (4) |
CentreCom GS970EMX Series | 5 years | 2 years (4) |
CentreCom GS970M Series | 5 years | 2 years (4) |
CentreCom FS980M Series | 5 years | 2 years (4) |
CentreCom GS950 Series | 5 years | 2 years (4) |
CentreCom GS920 Series | 5 years | 2 years (4) |
CentreCom GS910 Series | 5 years | 2 years (4) |
CentreCom FS750 Series | 5 years | 2 years (4) |
CentreCom FS710 Series | 5 years | 2 years (4) |
Wireless | ||
AT-TQ Series | 5 years (9) | 2 years (4) |
AT-TQm Series | 5 years | 2 years (4) |
AT-MWS | 5 years | 2 years (4) |
Industrial Series | ||
AT-IE510-28GSX Series | 5 years | 2 years (4) |
AT-IE340 Series | 5 years | 2 years (4) |
AT-IE340L Series | 5 years | 2 years (4) |
AT-IE300 Series | 5 years | 2 years (4) |
AT-IE210L Series | 5 years | 2 years (4) |
AT-IE200 Series | 5 years | 2 years (4) |
AT-IS230 Series | 5 years | 2 years (4) |
AT-IS130 Series | 5 years | 2 years (4) |
CentreCom IA Series | 5 years | 2 years (4) |
NSP/ISP Series | ||
AT-IMG 2400 Series | 1 year | 90 days |
Networks Adapters | ||
AT-27M2 Series | 5 years | 90 days |
AT-2711 Series | 5 years | 90 days |
AT-29M2 Series | 5 years | 90 days |
AT-2912 Series | 5 years | 90 days |
AT-2914 Series | 5 years | 90 days |
AT-ANC10S/2 | 5 years | 90 days |
Media Converters | ||
AT-DMCxxx Series | 5 years | N/A |
AT-FSxxx Series | 5 years | N/A |
AT-GSxxx Series | 5 years | N/A |
AT-IMCxxx Series | 5 years | N/A |
AT-MCxxx Series | 5 years | N/A |
AT-MCFxxx Series | 5 years | N/A |
AT-MCRxxx Series | 5 years | N/A |
AT-MMCxxx Series | 5 years | N/A |
AT-PCxxx Series | 5 years | N/A |
Pluggable Modules | ||
AT-QSFP Series | 1 year | N/A |
AT-SP10 Series | 1 year | N/A |
AT-SPBD Series | 1 year | N/A |
AT-SPEX | 1 year | N/A |
AT-SPFX Series | 1 year | N/A |
AT-SPLX Series | 1 year | N/A |
AT-SPSX Series | 1 year | N/A |
AT-SPTX | 1 year | N/A |
AT-SP10T | 1 year | N/A |
Notes:
1. Start date is hardware shipment date from Allied Telesis (Grace Period - 90 days)
2. Hardware warranty for Removable fan and PWR module is 90 days
3. Software Warranty is 90 days from the date of purchase. End customers are entitled to download the latest available software releases for the periods shown in this table, starting from hardware shipment date from Allied Telesis (Grace Period - 90 days)
4. Customer can get firmware for free by registering and opening a ticket at the AT Support Portal
5. Five (5) year warranties shall be deemed to be effective if the customer registers the product with Allied Telesis within 30 days (the Registration Period) of purchasing the product. Registration shall take place via the Allied Telesis website.
6. Customer can download firmware for free by registering for Guest account at Allied Telesis Download Center.
7. Need to purchase with support service
8. There are models with support services included
9. Hardware warranty for Removable fan and PSU module is 1 year